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French (Fr)
Home Our Services Executive Edge Seminars Controlling Aggressive and Conflict Situations

A course in understanding and how to solve conflict situations

Why offer a seminar on handling conflict situations?
In today’s international complex business world the pressure to achieve is becoming exceedingly more difficult. Teams are required to streamline their activities and become even more productive. As a result, there are many extenuating circumstances that unfortunately end in conflict situations. Today, more than ever, it is critical to acquire the ability to determine the source of these conflict situations and handle them with agility. In order to be an effective leader in today’s business world it is essential to be able to recognize these problems before they escalate and effect the productivity of the team or possess the arbitrating capabilities necessary to handle these negative situations and transform them into a more cooperative and constructive state of affairs.

Seminar Objectives

Learn through exercises, group interaction and presentation:

  • Learn the fundaments of conflict situations;
  • Identify the different types of interpersonal conflicts;
  • Identify the warning signs of a conflict, to be able to prevent them from happening;
  • Learn how to manage an ongoing conflict situation;
  • Learn to control one’s emotions to be able to act efficiently;
  • Learn how to effectively confront an aggressive situation;
  • Acquire the necessary tools to change conflict into cooperation and productivity.